Frequently Asked Questions
Short answers to the questions shoppers ask most.
How long does shipping take?
Orders dispatch in 1-3 business days and ship with tracking. Tracked U.S. shipping is free on orders over $70.
What is the return policy?
Unused items in original packaging can be returned within 30 days. Request an authorization first, then ship the item back. Full details are on the Return & Refund Policy page.
Where do I track my order?
Use the Track Your Order page: enter the email address you ordered with and your order number, and tracking appears when your order ships.
How does checkout work?
Checkout completes on the encrypted checkout page on trendoranow.shop. We never ask for card details by email.
How does the 10% first-order offer work?
Join the Trendora list and the welcome email includes your 10% code, subject to its current eligibility rules and discount configuration.
How often will you email me?
A few times a month, only when something is genuinely worth seeing. One click unsubscribes you and everything stops immediately.
Still stuck?
Write to support@trendoranow.shop or use the Contact page.